Job Title: Customer Service Representative

 

About the company:

Our client provides specialized insurance services, focusing on the trucking industry. They ensure comprehensive coverage and tailored solutions to meet the unique needs of their clients while maintaining a strong commitment to customer service and satisfaction.

 

Job Description:

We are seeking a dedicated and detail-oriented Customer Service Representative to join our client's team. The ideal candidate will assist in data entry and provide exceptional customer service, contributing to a positive experience for our clients in the trucking insurance sector.

 

Responsibilities of the role:

• Perform accurate data entry tasks.

• Provide high-quality customer service and support.

• Handle customer inquiries and resolve issues effectively.

• Assist with multitasking duties as required.

• Engage in training involving insurance and trucking terminology.

 

Required Experience and Qualifications:

• Prior experience in data entry and customer service.

• Basic computer skills, including Microsoft Word and Excel.

• Multitasking abilities.

• Prior insurance experience is a plus.

 

Preferred Skills:

• Sales skills may be beneficial.

• Strong attention to detail and organizational abilities.

 

Personality:

• A committed individual looking for a long-term career opportunity.

• Strong interpersonal skills and a customer-focused attitude.

 

Software & Tools

Proprietary systems will be used (training provided).

Microsoft Office Suite (Word, Excel).

 

English Level:

C2

 

Schedule:

Monday to Thursday from 8:30 to 5:30 PST and Friday from 8:00 to 5:00 PST

 

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.