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company logoVirtustant

Customer Service Representative

22 days ago

·

693 applicants

Work Type: Full-time

company logoVirtustant

Customer Service Representative

22 days ago

·

693 applicants

Work Type: Full-time

Description

 

 

About the Company:

Information about the company is not provided.

 

Job Description:

We are seeking a Customer Service Representative to provide exceptional support and assistance to our customers. This role involves responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction.

 

Responsibilities:

  • Manage customer inquiries and provide satisfactory resolutions.
  • Handle complaints and provide appropriate solutions.
  • Maintain a positive, empathetic, and professional attitude towards customers.

 

Required Experience and Qualifications:

  • Experience in a customer service role.
  • Strong communication skills, both written and verbal.
  • Ability to handle challenging situations with professionalism.

 

Preferred Skills:

Familiarity with CRM systems or customer support software.

 

Personality:

  • Friendly and approachable demeanor.
  • Ability to work well under pressure.
  • Strong problem-solving abilities.

 

Software & Tools:

Familiarity with CRM systems is a plus.

 

English Level:

Native English required for interaction with customers.

 

Schedule:

Full Time: Availability from 7 AM to 11 PM EST, 8 hours per day, 5 days per week (including weekends).

 

Compensation & Benefits:

  • Monthly compensation range: Min Monthly: 2.88 Max Monthly: 12.96.
  • Payment in USD or Local Currency according to preference.