Job Title: Sales Assistant (HVAC) - Appointment Setter

 

About the Company:

Our Client is an organization that focuses on delivering exceptional services to its customers through a dedicated team of professionals.

 

Job Description:

We are seeking an Appointment Setter to manage inbound leads generated from advertising campaigns. The ideal candidate will be responsible for coordinating technician schedules and ensuring effective follow-up and customer service.

 

Responsibilities:

• Respond to incoming leads from Facebook ads promptly

• Schedule appointments and coordinate with technicians

• Maintain lead tracking and updates in Excel

• Provide follow-up communication to leads

• Deliver exceptional customer service

 

Required Experience and Qualifications:

• Proven experience in appointment setting or similar roles

• Proficient in Microsoft Excel

• Strong communication skills

• Ability to handle incoming calls efficiently

 

Preferred Skills:

• Experience in customer service or follow-up roles

• Familiarity with lead management tools

• Knowledge of Facebook advertising and leads generation

 

Personality:

• Detail-oriented and organized

• Proactive and responsive

• Customer-focused with a positive attitude

 

Software & Tools:

• Microsoft Excel

• CRM tools (if applicable)

 

English Level:

C1, C2, Native

 

Schedule:

10-6 EST (Monday - Saturday) but willing to go to Monday - Friday if flexibility is needed

 

Salary and Benefits:

Payment in USD or Local Currency – Your Choice